The Hotel Gustave team would like to introduce you to our frequently asked questions. It consists of the questions most frequently asked by our guests. If you do not find the answer to your question, please do not hesitate to contact our staff. They will be happy to answer you.
You can request a specific room number, however, depending on availability, we cannot guarantee that it will be available. For this reason, please remember to request the room number you want in advance.
Yes, the Hotel Gustave has connecting rooms.
No, the lobby is open to everyone and you can join your guests. If you wish to stay with three people, you can book a triple room or a suite.
Yes, all our rooms are equipped with a hairdryer.
You can ask us to install a baby bed in some room categories for any child up to 2 years old. From 3 years old onwards, the child is considered as an adult and you will have to request an extra bed.
No the hotel does not have rooms with balcony.
It is possible to bring a guest in your room but not beyond the capacity of the room. If one or more people stay in your room, they will have to report to the reception and if they sleep in the hotel, they will have to pay the tourist tax of 1,88€ per person and per night.
It is possible to request an extra bed in the superior rooms only. It is also possible to request a baby bed in some room categories.
Yes, but not all year round. Depending on the season, the outside temperature and the customer's request, we switch to heating or air conditioning.
Yes, all rooms at the Hotel Gustave have a safe.
It is strictly forbidden to smoke in our establishment. Otherwise, we may ask you to pay a disinfection and cleaning fee of up to 100€.
However, our establishment has a terrace and some of our rooms also have terraces on which you can smoke.
No, the rate is not refundable.
The rate is indicated per room. However, a tourist tax of 1.88€ per night per person is to be paid at the reception. Payment can be done upon check-in or in advance through a secure payment system.
A pre-authorization for the first night will be blocked and the amount will be debited 4 days before your arrival in our hotel. This amount will be released at the time of check-out. It will take between one to five working days to have it back on your bank account.
It depends on the offer.
We accept all credit cards.
Yes, all taxes are included except the tourist tax to be paid at check-in.
Hotel Gustave's cancellation policy varies depending on the rate you choose. You can refer to the cancellation policy on your reservation confirmation.
When you book directly through our website, you will receive an e-mail of confirmation. Instructions to update your stay are detailed in the e-mail (based on your booking policy).
If you have booked through a third-party, we invite you to contact the platform in order to edit your booking.
A pre-authorisation is made within 7 days of the first night's stay as a guarantee (the amount is blocked on your account but not debited). In case of damage to the room or unpaid extras, this amount will be debited. Otherwise, the amount will be released at check-out. The amount will then be available within 3 to 5 working days (depending on your bank's regulations).
Check-in time is from 3PM and check-out is available until 12PM on the day you are leaving. If you wish to get your room prior the check-in time, please let us know by e-mail with your booking reference (upon availability). Late check-out is available for an additional charge of 70 Euros.
Upon availability, we will be pleased to welcome you prior your initial arrival date or to enjoy a longer stay (with an additional charge). Please remember to call the reception in advance.
Our reception speaks mainly French and English.
Yes, the Hotel Gustave is adapted to the PMR standards. We have two Classic PMR rooms (located on the first floor).
Yes, the staff of the hotel is trained to welcome guests with other forms of disabilities such as visual impairment, hearing impairment etc.
Unfortunately, pets are not allowed in our hotel.
Yes, there is a lift to all floors of the hotel.
We have a breakfast room in the hotel. However, we do not have a restaurant service for lunch and dinner. Our concierge can suggest the best restaurants in Paris.
At the Gustave Hotel, we offer a breakfast to start the day in three different ways. You can choose the one that suits you best!
The buffet breakfast at the Hotel Gustave is composed of a wide selection of fresh and quality products, both sweet and salty, for a convivial moment: a selection of hot drinks, fresh fruit juices, fresh fruit salads, seasonal fruits, breads and pastries, butter and traditional jams, cereals, granola, dried fruits, yogurt, cottage cheese, cheese...
HOURS: The breakfast buffet is open every morning from 6:30 am to 10:30 am
RATES : 14€ per person in the breakfast room
The express breakfast at the Hotel Gustave includes a hot drink, fruit juice, bread, butter and jam
HOURS: The Express Breakfast is open every morning from 6:30 am to 10:30 am
RATES: 8€ per person, available in the breakfast room
Brought to you on a tray served in your room, the Gustave Hotel's in-room breakfast is composed of items from the buffet upon request.
HOURS: Breakfast in your room is served every morning from 6:30 am to 10:30 am
RATES : 14€ per person
Yes, we have a bar.
Yes, we have a free luggage service. You can leave your luggage there and pick it up later.
No, the hotel does not have a parking lot.
Yes, you will have free WiFi access throughout the hotel.
Yes, you can work in our salon.
Yes, our staff at reception will be happy to help you during your stay at the Galileo.
Yes, we have a laundry service.
No, the hotel does not have a babysitting service.
Yes, towels are provided in your room.
You can ask at the reception for an adapter if needed.
No, there is none near the hotel but you can ask for a number at the reception.
Dupleix, Charles Michels or Emile Zola station: Metro lines 6 and 10
Bir-Hakeim station : RER C
Yes, you can ask the reception to organize your shuttle, we can book it for you according to a price list available at the reception.
From Orly airport the fare for a normal unreserved cab is 32€.
34 Rue Viala,
75015 PARIS, FRANCE
+33 (0)1 40 58 11 66
+33 (0)1 40 58 11 66